Shipping

We currently ship throughout the United States, with international shipping to select countries.

Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you'll receive a confirmation email with tracking information.

Please note that processing times may be slightly longer during product launches, holidays, or periods of unusually high order volume.

Shipping Methods

United States

• Standard Shipping: 4–6 business days
• Express Shipping: 2–3 business days

International

• Estimated delivery: 5–15 business days

Delivery times are estimates and may vary depending on destination, customs processing, or carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We offer:

• Free U.S. shipping on orders over $90
• Free international shipping on orders over $175 (select countries)

International Orders

International customers are responsible for any customs duties, taxes, import fees, or brokerage charges required by their country.

These charges are not included in your order total and are collected by your local customs authority or carrier.

If an international shipment is refused or returned due to unpaid duties or customs fees, original shipping costs are non-refundable.

Returns & Exchanges

We want you to love every purchase.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at support@yourbrand.com, and we'll make it right.

Because our products are personal care items, we are unable to accept returns or exchanges on opened or used products.

Unused, unopened items may be returned within 30 days of delivery for a refund to your original payment method. Return shipping costs are the responsibility of the customer unless the return is the result of our error.

Refunds are issued after returned items have been received and inspected.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages.

If your package appears to be missing, we recommend first checking with household members, neighbors, or your local carrier before contacting us.

Subscription Terms

Subscribers receive discounted pricing on eligible products and may choose their preferred delivery frequency.

Subscriptions automatically renew according to the schedule selected at checkout until canceled.

You may update, pause, skip, or cancel your subscription at any time through your customer account before your next billing date.

Any changes to subscription pricing or subscriber benefits will apply only to future subscription orders.