1. Overview

Elemental ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type
• Device information
• Time zone
• Pages viewed
• Referring websites
• Website interactions
• Cookies and similar technologies

If you place an order or create an account, we may collect:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information (processed securely through our payment providers)
• Order history

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide shipping updates and customer support
• Process payments securely
• Detect fraud and unauthorized activity
• Improve our website and shopping experience
• Analyze website performance and customer behavior
• Send promotional emails or SMS messages if you have chosen to receive them
• Comply with legal obligations

4. Cookies & Analytics

We use cookies and similar technologies to improve your browsing experience, remember your preferences, measure website performance, and understand how visitors use our website.

We may also use analytics and advertising services that help us better understand website traffic and improve our marketing efforts.

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share information only with trusted service providers that help us operate our business, including:

• Shopify (website and ecommerce platform)
• Payment processors
• Shipping carriers
• Email and SMS marketing providers
• Analytics providers
• Fraud prevention services

These providers receive only the information necessary to perform their services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

6. Advertising & Analytics

We may use trusted third-party advertising and analytics services to understand website traffic, improve our website, measure advertising performance, and deliver more relevant advertising.

These services may use cookies, pixels, and similar technologies to collect information about your interactions with our website.

You can control many cookie preferences through your browser settings.

7. Marketing Communications

If you subscribe to our newsletter or SMS updates, we may send you information about new products, promotions, and company news.

You may unsubscribe from marketing emails at any time by clicking the Unsubscribe link included in each email.

SMS subscribers may opt out at any time by replying STOP.

8. Data Retention

We retain order information, customer records, and other personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your personal information where applicable

To exercise these rights, please contact us using the information below.

10. Security

We use commercially reasonable safeguards designed to protect your personal information.

While no method of transmitting or storing information is completely secure, we work with trusted technology providers to help keep your information protected.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes become effective immediately upon publication on this page. Continued use of our website constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

support@elementalbody.com